Monday, 28 May 2018 07:16

Discover Sales Assistant – FTC until December 2019

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We live and love travel -do you?

Kuoni, a brand of DER Touristik UK Ltd, is repeatedly voted one of the Sunday Times’ Best Companies to Work For; and have won over 200 awards for holidays and service. This is down to our outstanding team members who go the extra mile to tailor-make holidays that are completely personal to each and every customer.

We’re looking for someone with a positive “can do” attitude and loves travel as much as we do. If this sounds like you and you are keen to be part of our Specialist Products team, we want to hear from you.

This role requires travel experience and/or sales experience in at least one of the following destinations which the Discover Specialist Team are responsible for: USA & Canada, Australasia, India, Latin America, Far East, Africa & Cruise

What you’ll be doing

·        Sales & after-sales
Use specialist Discover product knowledge to support conversion of enquiries into sales.
Build bespoke Discover itineraries to a customer brief and support front line staff in confirming these enquiries.
Answer telephone calls & email enquiries from our retail stores.
Meet sales and service targets.

·        Production Support
Liaise with suppliers to source product on an ad hoc basis, including hotels, ground services and experiences.
Contribute to destination and product training for frontline team members.

·        Operations
Liaise with frontline sales team on operational changes relating to Discover products.
Ensure commercial and timely handling of internal queries.

You will have

·        Essential
Developed sales skills and proven track record of achieving personal sales.
Destination expertise with strong customer focus.

·        Desirable
First hand travel experience in a tailor-made environment.
Experience of working in a small, multi-functional team.

·        Personal Qualities
Passionate “can do” attitude.
Flexible and adaptable to changing priorities.
Persuasive, articulate and influential, but down to earth and friendly with customer, own team and colleagues alike.

In return, we offer a hard-working, fun environment and an array of benefits including 25 days holiday, generous contributory pension scheme, subsidised gym membership and discounted staff travel. Based in Dorking, Surrey.

If you are interested in applying please email: [email protected] with a Covering Letter and your CV attached.

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